![]() Some people may benefit from additional sensors and assistive technology such as movement sensors and flood/gas detectors. We do not charge for the delivery and set up of your pendant alarm however there is a fee for the replacement of lost or damaged equipment.Īdditional Sensors and Assistive Technology Once we receive your application form we will contact you to arrange a convenient delivery date. To apply for a pendant alarm please complete the form below or call 01302 862164. The equipment will be set up for you and no drilling or electrical works are required. (Therefore this package costs £5.80 per week).Īll charges are payable per user quarterly in advance by Direct Debit. This service is an add on service and is only available in addition to option 1, at an additional cost of £1.70 plus VAT per week. Option 2: Response Service, where the Council’s trained officers (responders) will come to your property to help you.This service is at a cost of £4.10 plus VAT per week. Option 1: Home alarm service, including equipment, maintenance and call handling service, where call handlers will contact your nominated family or friends for assistance or organise the appropriate emergency service response.The pendant alarm service is available in 2 forms. If a person has fallen and is unable to get up, the next of kin or a trained responder may attend to help the person and ensure they are ok (this is dependent on the package selected). A sensitive microphone allows the person to talk to our friendly staff who are trained to decide on the best cause of action and to deal with emergencies quickly and efficiently. A person can press the button in an emergency which will trigger a phone call to our call centre. Some people benefit from the reassurance of a pendant alarm that can be worn around the neck inside the home. The technology above can be purchased from local mobility stores or online. Tom and his family use an app which helps them organise the care for his mum, it helps them to schedule their time to make sure that his mum’s needs are met.George uses an app on his phone which describes the things that can be seen through the camera lens – as he is blind it can help him pick which clothes to wear or identify products in a supermarket.Alice enjoys using a virtual reality headset to explore the world – she finds that it distracts her from the pain that she experiences due to a condition she is living with. ![]()
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